Privacy Policy for The Urbanstays Hotel

At Theurbanstays Hotel, we are committed to protecting the privacy and security of our website visitors and users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

1.Personal Information We may collect personal information from you when you visit our website, make a reservation, or interact with our services. This information may include:

  • Name, address, and contact details (email address, phone number)
  • Payment information (credit card details, billing address)
  • Booking details (arrival and departure dates, room preferences)
  • Special requests or requirements
  • Feedback, reviews, or survey responses

2.Non-Personal Information We also collect non-personal information automatically as you navigate through our website. This may include:

  • IP address Browser type and version Device information
  • Website usage data, such as pages visited and time spent on the site

Use of Information

Personal Information We use the personal information we collect for the following purposes:

  • To process and manage your reservations
  • To communicate with you regarding your bookings or inquiries
  • To improve our services and enhance your experience
  • To respond to your feedback or requests for assistance
  • To send you promotional offers or newsletters, if you have opted to receive them

Non-Personal Information Non-personal information is used for statistical analysis, troubleshooting, and improving our website and services.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Sharing

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners involved in delivering our services (e.g., payment processors, customer support providers)
  • With law enforcement agencies, government authorities, or legal advisors when required by applicable law or in response to a legal process

We will not sell, rent, or lease your personal information to any third party.

Data Security

We employ appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain data processing activities. To exercise these rights or inquire about the personal information we hold about you, please contact us using the details provided in Section 8.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those sites before providing any personal information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Theurbanstays Hotel Address: Near Peddamma Temple Jubliee hills, Hyderabad,Telangana. Phone: +91 91542 92942

We may update this Privacy Policy from time to time, and the updated version will be posted on our website. Please check this page periodically to stay informed about any changes.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and